cancelled flights

How Corporate Travellers Navigate Cancelled Flights

As you probably know, there are few things in life as frustrating as flight delays and cancellations.

Pent-up travel demand has challenged the operations of both our airports and airlines alike for all travellers whether leisure or corporate. This doesn’t mean that you need to stay home or handle all of your business remotely – quite the opposite! But you should know that you don’t have to go it alone!

Below are a few tips for handling this less-than-ideal situation in today’s travel landscape when these issues occur so you can come out ahead of the game and with less aggravation.

Know Your Rights, You Could Be Entitled to Compensation

Airlines are responsible for compensating you for time lost due to cancellations and delays. Here’s a useful guide that outlines what is considered within an airline’s control or not. For example, did you know that large Canadian airlines must pay you $400 if you arrive late at your destination by 3 hours but less than 6? See the different compensation levels here. 

Check The Status of Your Flight

Though it is common sense to check your flight before heading to the airport, it isn’t necessarily always top of mind. Signing up for SMS notifications from the airline and checking the local airport’s departure information prevents you from spending unnecessary time at the airport so you can relax at home or your hotel longer.

Access Airport Lounges

Depending on the severity of your delayed or cancelled flight, airport lounges can offer refuge and comfort so you can finish some work, relax, and dine before eventually boarding. Eligible Aeroplan Elite status members qualify for access to Air Canada’s Maple Leaf lounges. Different credit card options may provide access to free passes to lounges or you may even be able to purchase access to Star Alliance Lounges should you find yourself temporarily displaced. This option can be less expensive than booking a hotel or dining in airport restaurants.

Avoid the Dread of Having to Contact Airlines Directly

Rather than going to line up at customer service or having to make lengthy phone calls to airlines yourself, work with a travel service provider – such as Plus Travel Group!  This means you can completely hand off the headache and hold times associated with getting your flights and other travel arrangements sorted.  

We take pride in going the extra mile to navigate the complexities of managing corporate travel arrangements while finding the ideal schedules at the most affordable options. Let us go to bat for you and work on getting you home or to your destination stress-free. 

Navigating amongst airlines is like walking through a field of potential landmines with numerous hiccups and bumps along the way that can leave you frustrated and potentially stranded. 

Let us fight for you to get the best travel booking experience, the compensation you are entitled to, and the cost savings you can realize working with a corporate travel management partner.

If you are interested in learning more about how we can help you navigate today’s corporate travel landscape while containing unnecessary expenses, reach out to us