This statement discloses the privacy practices of Plus Travel Group as well as its divisions.
Because this web site wants to demonstrate its commitment to your privacy, it has created this policy to disclose its privacy practices, including disclosure of:
1. What personally identifiable information is collected from you through the web site.
2. The organizations collecting the information.
3. With whom the information may be shared.
4. How the information is used.
5. What choices are available to you regarding the collection, use, and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the Plus Travel Group’s control.
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should contact [email protected]
Information Collection and Use
We do not collect personal information about you while browsing the site. Only if you choose to give it to us will we have access to any of your personal information. Plus Travel Group is the sole owner of the information collected on this site. We will not release, sell, share, or rent this information to others in ways different from that which is disclosed in this or their statement.
Cookies
Plus Travel Group collects information from our users at different points on our website.
A cookie is a piece of data stored in the user’s hard drive containing information about the user. Many websites, including this one, use cookie technology to help our customers navigate more efficiently. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Some of our business partners (such as advertisers) may use cookies on our sites. However, we have no access to or control of these cookies. With most browsers, a user can set the preferences to show a warning each time a cookie request is encountered and also set the browser not to accept cookies at all. However, to make visiting our site as easy and convenient as possible, we suggest you allow your browser to accept cookies.
Booking and Purchase
This site offers the capability to book travel insurance products through third party supplier. The use of, inclusion or exclusion of any supplier is at the sole discretion of Plus Travel Group. Any information relating to purchases affected through any of these third-party suppliers will need to be obtained from the supplier directly. Any transactions processed through these suppliers are considered third party booking components subject to the liabilities and warranties of the provider and neither Plus Travel Group nor its licensors or affiliates accept any liability in respect thereof.
Contests and Surveys
We may run contests and surveys on our site from time to time in which we ask visitors for contact information (like their email address, telephone number) and demographic information (address, postal code) and may request further travel purchase intentions and past travel history. Participation in these contests and surveys is completely voluntary. We use this contact information to send individuals information of possible interest to them, including promotional offers from our partners. We will also use contact information to notify winners of contests and award prizes, as well as to monitor and improve the use and satisfaction of this site. Out of respect for the privacy of our users, we present the option not to receive these types of communications. Please see our choice/opt-out section below.
Links
This web site contains links to other sites. Please be aware that this privacy statement applies solely to information collected by this web site and Plus Travel Group is not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site to visit another and to read the privacy statements of each and every web site they visit which collects personally identifiable information.
Advertisements
Our advertising partners develop the advertisements which appear on this Web site. In the course of making these ads available to you, our partners may collect certain non-personally identifiable information about you. This information is used to contact you to deliver information that may be of interest to you.
Choices/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database.
You can send email to: [email protected]
You can send mail to the following postal address (please specify your e-mail address in your correspondence to us):
Plus Travel Group* Toronto
107W-2700 Matheson Blvd E
Mississauga, Ontario
L4W 4V9
You can call the following telephone number:
Corporate Reservations 905-629-0329
Contacting this Website
If you have any questions about this privacy statement, the practice of this site or any dealings you have with this site, please:
send email to: [email protected]
Provide Recourse To Privacy Related Complaints
Although Plus Travel Group takes all reasonable means to protect your personal information, Plus Travel Group is not responsible for any improper use of your personal information that is out of our reasonable control. If you believe that Plus Travel Group has not complied with this Privacy Policy with respect to your personal information, the easiest method of complaint is to communicate directly with the compliance officer, as stated previously, via letter, fax, email or telephone. In most cases, complaints can be satisfied within a reasonable amount of time. Complaints that involve more than a simple correction or updating of information should be submitted in writing so that both the complaint and Plus Travel Group have a paper trail to follow in accounting for the resolution of the complaint. Plus Travel Group will investigate your complaint and take all measures to facilitate promptly.
If for some reason the individual is not satisfied with their complaint resolution by the Privacy Compliance Officer, the legislation allows the dispute to be heard by a Privacy Commissioner. If still not satisfied, the dispute may be heard in court using “summary” proceedings. These courts are empowered to make a summary award of damages against anyone who breaches the legislation.
