Plus Travel Group’s Account Managers are trained to recognize the trends and opportunities that lie within your data. They will provide you with actionable insights on a regular basis to ensure your travel program is running at an optimal level. A customized reporting package will be delivered monthly along with any areas of opportunity that your Account Manager has identified. It is the role and responsibility of the Account Manager to strategically manage the relationship. They will function as a single point of accountability, responsible for driving forward account development, both on a strategic and granular level. During the implementation period, your Account Manager will work with you to craft a program that includes continuous improvement, a communication plan, and agreed upon expectations.
Your Account Manager will execute and handle supplier negotiations on your behalf, to secure exclusive discounts for your company. If you are interested in finding out what your potential savings, and ROI could be with us – click here to complete our travel analysis form!
Plus Travel Group’s Account Management also provides an Executive Sponsor. A Senior Executive Sponsor provides leadership, program input, ultimate accountability and executive representation, ensuring rapid response and direct communication. Your Account Manager will always serve as your single point of contact for your program and will report to the Senior Executive Sponsor regarding all aspects of the program.
Over the last 5 years and beyond, this structure has been proven with 95%+ client retention and insightful client account reviews.